{"id":15671,"date":"2024-11-21T17:15:59","date_gmt":"2024-11-21T22:15:59","guid":{"rendered":"https:\/\/servinformacion.com\/?page_id=15671"},"modified":"2024-11-21T19:24:05","modified_gmt":"2024-11-22T00:24:05","slug":"asistencia-tecnica","status":"publish","type":"page","link":"https:\/\/servinformacion.com\/en\/soluciones-servinformacion\/soluciones-gobierno\/asistencia-tecnica\/","title":{"rendered":"Asistencia t\u00e9cnica"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/nuevo.servinformacion.com\/wp-content\/uploads\/2021\/04\/BAckground-tira-1-31-31_Mesa-de-trabajo-1-copia-4.svg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_5 3_5 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:2%;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#000000;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Planes de Soporte Google Cloud: Maximiza tu productividad con la ayuda de expertos<\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>Nos complace ofrecerte una gu\u00eda sobre nuestros planes de soporte, dise\u00f1ados para satisfacer las necesidades espec\u00edficas de tu empresa.<\/p>\n<\/div><div ><a class=\"fusion-button button-form fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-animated #Contacto\" style=\"--button-border-radius-top-left:7px;--button-border-radius-top-right:7px;--button-border-radius-bottom-right:7px;--button-border-radius-bottom-left:7px;--button_margin-top:10px;\" data-animationType=\"bounceInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"#Contacto\" id=\"#Contacto\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Hablemos<\/span><\/a><\/div>\n<\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:2%;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"GCLOUD\" title=\"GCLOUD\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD.png\" class=\"img-responsive wp-image-14892\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/04\/GCLOUD.png 1102w\" sizes=\"(max-width: 480px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:2%;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 style=\"text-align: center;\"><strong>\u00bfPor qu\u00e9 es crucial contar con un buen soporte?<\/strong><\/h2>\n<p style=\"text-align: center;\"><a href=\"https:\/\/servinformacion.com\/soluciones-servinformacion\/soluciones-cloud-procesos-de-transformacion-digital\/google-cloud-acelera-la-transformacion-digital\/\">Google<\/a>\u00a0impulsa la colaboraci\u00f3n y la eficiencia en tu organizaci\u00f3n. Sin embargo, a veces surgen dudas o problemas t\u00e9cnicos que pueden afectar tu productividad.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"MSP\" title=\"Software\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png\" class=\"img-responsive wp-image-13898\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png 1102w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:2.88%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-text fusion-text-3\" style=\"--awb-content-alignment:center;--awb-font-size:20px;\"><p style=\"text-align: left;\">Contar con un plan de soporte adecuado te brinda tranquilidad y te permite:<\/p>\n<p style=\"text-align: left;\"><strong>Resolver problemas r\u00e1pidamente:<\/strong> Accede a expertos que te ayudar\u00e1n a solucionar cualquier inconveniente t\u00e9cnico de forma eficiente.<br \/>\n<strong>Minimizar el tiempo de inactividad:<\/strong> Reduce las interrupciones en tu flujo de trabajo y mant\u00e9n la continuidad de tus operaciones.<br \/>\n<strong>Maximizar tu inversi\u00f3n:<\/strong> Aprovecha al m\u00e1ximo las funcionalidades de Google con la gu\u00eda de profesionales.<br \/>\n<strong>Obtener asistencia personalizada:<\/strong> Recibe soporte adaptado a tus necesidades y al tama\u00f1o de tu empresa.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:2.88%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:42px;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Soporte Basico<\/h2><\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#ffffff;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#0066d3;--awb-title-color:#000000;--awb-content-color:#000000;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#008dd4;--awb-title-font-family:&quot;DM Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;DM Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-15671-1\"><div class=\"fusion-panel panel-default panel-88a1f01ffc9429c1a fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_88a1f01ffc9429c1a\"><a aria-expanded=\"false\" aria-controls=\"88a1f01ffc9429c1a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-1\" data-target=\"#88a1f01ffc9429c1a\" href=\"#88a1f01ffc9429c1a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Descripci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"88a1f01ffc9429c1a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_88a1f01ffc9429c1a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Asistencia para pagos y facturaci\u00f3n.<\/li>\n<li>Asistencia t\u00e9cnica mediante documentaci\u00f3n.<\/li>\n<li>Monitoreo proactivo de la facturacion.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-99af396305de88c21 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_99af396305de88c21\"><a aria-expanded=\"false\" aria-controls=\"99af396305de88c21\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-1\" data-target=\"#99af396305de88c21\" href=\"#99af396305de88c21\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SLO de respuesta<\/span><\/a><\/h4><\/div><div id=\"99af396305de88c21\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_99af396305de88c21\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No Aplica<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ac02f5ff40d0f8b70 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ac02f5ff40d0f8b70\"><a aria-expanded=\"false\" aria-controls=\"ac02f5ff40d0f8b70\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-1\" data-target=\"#ac02f5ff40d0f8b70\" href=\"#ac02f5ff40d0f8b70\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Canales<\/span><\/a><\/h4><\/div><div id=\"ac02f5ff40d0f8b70\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ac02f5ff40d0f8b70\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">FreshService<br \/>\n<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-975e12ca7059fa365 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_975e12ca7059fa365\"><a aria-expanded=\"false\" aria-controls=\"975e12ca7059fa365\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-1\" data-target=\"#975e12ca7059fa365\" href=\"#975e12ca7059fa365\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Excluyentes<\/span><\/a><\/h4><\/div><div id=\"975e12ca7059fa365\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_975e12ca7059fa365\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><span style=\"font-weight: 400;\">La asistencia t\u00e9cnica es brindada a partir de la documentaci\u00f3n , el administrador (cliente) del proyecto u organizaci\u00f3n en GCP es el encargado de validar si el proceso descrito se ajusta a su infraestructura, teniendo presente que cada caso es particular y deber\u00e1 cumplir con los requerimientos alineados a su correspondiente organizaci\u00f3n.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">No se brindar\u00e1 asistencia sobre cargas de trabajo propias del cliente que se ejecuten sobre alg\u00fan recurso de GCP que impliquen alg\u00fan despliegue propio del cliente, por ejemplo, web service, apis, sitios web o todo aquel que no este relacionado directamente con el funcionamiento del servico de GCP<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6f20760dba90725cf fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6f20760dba90725cf\"><a aria-expanded=\"false\" aria-controls=\"6f20760dba90725cf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-1\" data-target=\"#6f20760dba90725cf\" href=\"#6f20760dba90725cf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Gratuito<\/span><\/a><\/h4><\/div><div id=\"6f20760dba90725cf\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6f20760dba90725cf\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Sin costo<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"IAD\" title=\"IAD\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo.png\" class=\"img-responsive wp-image-7836\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2021\/04\/AcuerdoMCatalogo.png 1102w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"MSP\" title=\"Software\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png\" class=\"img-responsive wp-image-13898\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png 1102w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:28.8%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:42px;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Soporte 5 x 8<\/h2>\n<h3><\/h3><\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#ffffff;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#0066d3;--awb-title-color:#000000;--awb-content-color:#000000;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#008dd4;--awb-title-font-family:&quot;DM Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;DM Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-15671-2\"><div class=\"fusion-panel panel-default panel-78da81be69a49f641 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_78da81be69a49f641\"><a aria-expanded=\"false\" aria-controls=\"78da81be69a49f641\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#78da81be69a49f641\" href=\"#78da81be69a49f641\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Descripci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"78da81be69a49f641\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_78da81be69a49f641\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Asistencia t\u00e9cnica ilimitada en caso de interrupciones del servicio, comportamientos at\u00edpicos del producto y\/o servicio, preguntas de usabilidad, problemas de facturaci\u00f3n y solicitudes de aumento de cuotas. &#8211; Monitoreo proactivo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5931931e0a7276912 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5931931e0a7276912\"><a aria-expanded=\"false\" aria-controls=\"5931931e0a7276912\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#5931931e0a7276912\" href=\"#5931931e0a7276912\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SLO de respuesta<\/span><\/a><\/h4><\/div><div id=\"5931931e0a7276912\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5931931e0a7276912\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Para los casos prioridad 1 (P1), recibir\u00e1s la primera respuesta significativa en un plazo de 4 horas, en horario de atenci\u00f3n lunes a viernes de 8:00 am a 5:00 pm<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1702e9752869a54fe fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1702e9752869a54fe\"><a aria-expanded=\"false\" aria-controls=\"1702e9752869a54fe\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#1702e9752869a54fe\" href=\"#1702e9752869a54fe\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Canales<\/span><\/a><\/h4><\/div><div id=\"1702e9752869a54fe\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1702e9752869a54fe\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Correo electronico FreshService Linea fija de atenci\u00f3n<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-72d822eb897d767b8 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_72d822eb897d767b8\"><a aria-expanded=\"false\" aria-controls=\"72d822eb897d767b8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#72d822eb897d767b8\" href=\"#72d822eb897d767b8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Disponibilidad<\/span><\/a><\/h4><\/div><div id=\"72d822eb897d767b8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_72d822eb897d767b8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>5 x 8<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-62a695295191d61d0 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_62a695295191d61d0\"><a aria-expanded=\"false\" aria-controls=\"62a695295191d61d0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#62a695295191d61d0\" href=\"#62a695295191d61d0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Excluyentes<\/span><\/a><\/h4><\/div><div id=\"62a695295191d61d0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_62a695295191d61d0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Las validaciones que realice el equipo de Servinformaci\u00f3n se realizar\u00e1 bajo permisos \u00fanicamente de visualizador sobre el recurso afectado y brindar\u00e1 un diagn\u00f3stico de ser posible, no se realizar\u00e1 alguna acci\u00f3n o ajuste sobre alg\u00fan recurso del proyecto.<\/li>\n<li>En caso de requerir un acompa\u00f1amiento online por parte del equipo de soporte de Servinfromaci\u00f3n las acciones ser\u00e1n ejecutadas por el adminstrador del proyecto y el mismo ser\u00e1 encargado de validar si las recomendaciones que brinde el equipo de asistencia se deben ejecutar y se ajustan correctamente a su infraestructura.<\/li>\n<li>No se brindar\u00e1 asistencia sobre cargas de trabajo propias del cliente que se ejecuten sobre alg\u00fan recurso de GCP que impliquen alg\u00fan despliegue propio del cliente, por ejemplo, web service, apis, sitios web o todo aquel que no este relacionado directamente con el funcionamiento del servico de GCP.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8637cef11d24bdafb fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8637cef11d24bdafb\"><a aria-expanded=\"false\" aria-controls=\"8637cef11d24bdafb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-2\" data-target=\"#8637cef11d24bdafb\" href=\"#8637cef11d24bdafb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Costo<\/span><\/a><\/h4><\/div><div id=\"8637cef11d24bdafb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8637cef11d24bdafb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Consultar a tu ejecutivo de cuenta.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:1%;--awb-padding-bottom:1%;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:11.52%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:42px;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Soporte Premium<\/h2><\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#ffffff;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#0066d3;--awb-title-color:#000000;--awb-content-color:#000000;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#008dd4;--awb-title-font-family:&quot;DM Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;DM Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-15671-3\"><div class=\"fusion-panel panel-default panel-2b523febe1286239d fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2b523febe1286239d\"><a aria-expanded=\"false\" aria-controls=\"2b523febe1286239d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#2b523febe1286239d\" href=\"#2b523febe1286239d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Descripci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"2b523febe1286239d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2b523febe1286239d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Asistencia t\u00e9cnica personalizada ilimitada ante incidencias del servicio, comportamientos at\u00edpicos del producto y\/o servicio, preguntas de usabilidad, problemas de facturaci\u00f3n, solicitudes de aumento de cuotas y atenci\u00f3n de casos puntuales con un experto en el tema(*).<\/li>\n<li>Monitoreo proactivo.<br \/>\n* Cada solicitud de experto ser\u00e1 revisada con el gerente de cuenta.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bb33b43a7225a4a40 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bb33b43a7225a4a40\"><a aria-expanded=\"false\" aria-controls=\"bb33b43a7225a4a40\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#bb33b43a7225a4a40\" href=\"#bb33b43a7225a4a40\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SLO de respuesta<\/span><\/a><\/h4><\/div><div id=\"bb33b43a7225a4a40\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bb33b43a7225a4a40\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Para los casos prioridad 1 (P1), recibir\u00e1s la primera respuesta significativa en 3 horas. Atenci\u00f3n ininterrumpida.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-289c0b62f3bb0f133 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_289c0b62f3bb0f133\"><a aria-expanded=\"false\" aria-controls=\"289c0b62f3bb0f133\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#289c0b62f3bb0f133\" href=\"#289c0b62f3bb0f133\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Canales<\/span><\/a><\/h4><\/div><div id=\"289c0b62f3bb0f133\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_289c0b62f3bb0f133\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Correo electronico<\/li>\n<li>FreshService<\/li>\n<li>Linea de atenci\u00f3n preferencial de soporte<\/li>\n<li>Atenci\u00f3n v\u00eda Whatsapp<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ac821cdbd549c4bd9 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ac821cdbd549c4bd9\"><a aria-expanded=\"false\" aria-controls=\"ac821cdbd549c4bd9\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#ac821cdbd549c4bd9\" href=\"#ac821cdbd549c4bd9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Disponibilidad<\/span><\/a><\/h4><\/div><div id=\"ac821cdbd549c4bd9\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ac821cdbd549c4bd9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Recibe asistencia las 24 horas del d\u00eda los 365 d\u00edas del a\u00f1o sin interrupci\u00f3n<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-486892706c0c39add fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_486892706c0c39add\"><a aria-expanded=\"false\" aria-controls=\"486892706c0c39add\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#486892706c0c39add\" href=\"#486892706c0c39add\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Valor Agregado<\/span><\/a><\/h4><\/div><div id=\"486892706c0c39add\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_486892706c0c39add\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Asistencia para arquitectura, implementaci\u00f3n y despliegue en casos concretos definidos previamente entre las partes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-04de07b7c3ffbc4c7 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_04de07b7c3ffbc4c7\"><a aria-expanded=\"false\" aria-controls=\"04de07b7c3ffbc4c7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#04de07b7c3ffbc4c7\" href=\"#04de07b7c3ffbc4c7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Excluyentes<\/span><\/a><\/h4><\/div><div id=\"04de07b7c3ffbc4c7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_04de07b7c3ffbc4c7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Las validaciones que realice el equipo de Servinformaci\u00f3n se realizar\u00e1 bajo permisos \u00fanicamente de visualizador sobre el recurso afectado y brindar\u00e1 un diagn\u00f3stico de ser posible, no se realizar\u00e1 alguna acci\u00f3n o ajuste sobre alg\u00fan recurso del proyecto a menos que se sea ejecutado por un ingeniero experto autorizado por el cliente.<\/li>\n<li>En caso de requerir un acompa\u00f1amiento online por parte del equipo de soporte de Servinfromaci\u00f3n, las acciones ser\u00e1n ejecutadas por el adminstrador del recurso en consulta para GCP, en caso que el administrador permita que el equipo de asistencia realice alguna acci\u00f3n debera ser autoriozado por el mismo de manera explicita, igualmente el administrador ser\u00e1 encargado de validar si las recomendaciones o acciones hechas por el equipo de asistencia se ajustan correctamente a su infraestructura.<\/li>\n<li>No se brindar\u00e1 asistencia sobre cargas de trabajo propias del cliente que se ejecuten sobre alg\u00fan recurso de GCP que impliquen alg\u00fan despliegue propio del cliente, por ejemplo, web service, apis, sitios web o todo aquel que no este relacionado directamente con el funcionamiento del servico de GCP.<\/li>\n<li>El agendamiento de un experto para implementaciones y\/o consultorias previamente aprobadas por el gerente de cuenta, se realizar\u00e1 bajo disponibilidad del cliente y el equipo de servicios profesionales.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c276842d126c8d00a fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c276842d126c8d00a\"><a aria-expanded=\"false\" aria-controls=\"c276842d126c8d00a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-3\" data-target=\"#c276842d126c8d00a\" href=\"#c276842d126c8d00a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Costo<\/span><\/a><\/h4><\/div><div id=\"c276842d126c8d00a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c276842d126c8d00a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Consultar a tu ejecutivo de cuenta.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"1044\" height=\"939\" title=\"Servinformaci\u00f3n\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP.png\" alt class=\"img-responsive wp-image-13863\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP-200x180.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP-400x360.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP-600x540.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP-800x720.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/GOOGLE-aPP.png 1044w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"MSP\" title=\"Software\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png\" class=\"img-responsive wp-image-13898\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png 1102w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:1.44%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:17.28%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:42px;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Soporte Administrado Infraestructura<\/h2>\n<h3><\/h3><\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#ffffff;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#0066d3;--awb-title-color:#000000;--awb-content-color:#000000;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#008dd4;--awb-title-font-family:&quot;DM Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;DM Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-15671-4\"><div class=\"fusion-panel panel-default panel-01c0525d6a2a45519 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_01c0525d6a2a45519\"><a aria-expanded=\"false\" aria-controls=\"01c0525d6a2a45519\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#01c0525d6a2a45519\" href=\"#01c0525d6a2a45519\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Descripci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"01c0525d6a2a45519\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_01c0525d6a2a45519\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>&#8211; Asistencia t\u00e9cnica personalizada ilimitada, escalamiento a Google de incidencias de producto, atenci\u00f3n de preguntas de usabilidad del servicio, problemas de facturaci\u00f3n, solicitudes de aumento de cuotas y todo requerimiento asociado a infraestructura. Asignaci\u00f3n de equipo especializado en infraestructura (Soporte Nivel II) de administraci\u00f3n y gesti\u00f3n. (*)<\/p>\n<p>&#8211; Monitoreo proactivo. (*) El alcance de la administraci\u00f3n ser\u00e1 acordada entre las partes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ce181e6ad9c91f051 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ce181e6ad9c91f051\"><a aria-expanded=\"false\" aria-controls=\"ce181e6ad9c91f051\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#ce181e6ad9c91f051\" href=\"#ce181e6ad9c91f051\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SLO de respuesta<\/span><\/a><\/h4><\/div><div id=\"ce181e6ad9c91f051\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ce181e6ad9c91f051\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Para los casos de ayuda de prioridad 1 (P1), recibir\u00e1s la primera respuesta significativa en 1,5 horas. Atenci\u00f3n ininterrumpida.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a92269ec7c46516c5 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a92269ec7c46516c5\"><a aria-expanded=\"false\" aria-controls=\"a92269ec7c46516c5\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#a92269ec7c46516c5\" href=\"#a92269ec7c46516c5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Canales<\/span><\/a><\/h4><\/div><div id=\"a92269ec7c46516c5\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a92269ec7c46516c5\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Correo electronico<\/li>\n<li>FreshService<\/li>\n<li>Linea de atenci\u00f3n preferencial de soporte<\/li>\n<li>Atenci\u00f3n v\u00eda Whatsapp<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2d5fd3c90c58f9410 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2d5fd3c90c58f9410\"><a aria-expanded=\"false\" aria-controls=\"2d5fd3c90c58f9410\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#2d5fd3c90c58f9410\" href=\"#2d5fd3c90c58f9410\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Disponibilidad<\/span><\/a><\/h4><\/div><div id=\"2d5fd3c90c58f9410\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2d5fd3c90c58f9410\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"color: #000000;\">Recibe asistencia las 24 horas, todos los d\u00edas sin interrupci\u00f3n<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a831f71d75df3d960 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a831f71d75df3d960\"><a aria-expanded=\"false\" aria-controls=\"a831f71d75df3d960\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#a831f71d75df3d960\" href=\"#a831f71d75df3d960\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Valor Agregado<\/span><\/a><\/h4><\/div><div id=\"a831f71d75df3d960\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a831f71d75df3d960\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Asistencia para arquitectura, implementaci\u00f3n y despliegue<\/li>\n<li>Recomendaciones para optimizaci\u00f3n de recursos y costos.<\/li>\n<li>Recomendaciones en arquitectura, seguridad y administraci\u00f3n.<\/li>\n<li>Acceso al portal de clientes FreshService.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ba2fe8732e7b5d320 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ba2fe8732e7b5d320\"><a aria-expanded=\"false\" aria-controls=\"ba2fe8732e7b5d320\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#ba2fe8732e7b5d320\" href=\"#ba2fe8732e7b5d320\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Excluyentes<\/span><\/a><\/h4><\/div><div id=\"ba2fe8732e7b5d320\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ba2fe8732e7b5d320\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>La administraci\u00f3n y\/o implementaci\u00f3n de todo recurso o infraestructura que no fue contemplado desde el inicio de la contrataci\u00f3n no har\u00e1 parte del servicio administrado, esto deber\u00e1 ser revisado entre las partes involucradas: cliente, \u00e1rea comercial y \u00e1rea t\u00e9cnica.<\/li>\n<li>No se brindar\u00e1 asistencia sobre cargas de trabajo propias del cliente que no se encuentren en el ecosistema de GCP y que claramente no se pactaron en la contrataci\u00f3n.<\/li>\n<li>No se proporcionar\u00e1 asistencia para el desarrollo, mantenimiento o personalizaci\u00f3n de aplicaciones propietarias del cliente que no est\u00e9n pactas en la contrataci\u00f3n o que no esten directamente relacionadas con los servicios de GCP.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6184d83cce77e6872 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6184d83cce77e6872\"><a aria-expanded=\"false\" aria-controls=\"6184d83cce77e6872\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-4\" data-target=\"#6184d83cce77e6872\" href=\"#6184d83cce77e6872\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Costo<\/span><\/a><\/h4><\/div><div id=\"6184d83cce77e6872\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6184d83cce77e6872\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Consultar a tu ejecutivo de cuenta.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-medium:10px;--awb-padding-bottom-medium:24px;--awb-padding-top-small:0px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:2%;--awb-spacing-right-large:1.44%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:17.28%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:42px;--awb-margin-bottom-medium:24px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2>Planes de Soporte<\/h2>\n<h3><\/h3><\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:26px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#ffffff;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#0066d3;--awb-title-color:#000000;--awb-content-color:#000000;--awb-icon-box-color:#212934;--awb-toggle-hover-accent-color:#008dd4;--awb-title-font-family:&quot;DM Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-content-font-family:&quot;DM Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-15671-5\"><div class=\"fusion-panel panel-default panel-9ee1774f40ef64906 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9ee1774f40ef64906\"><a aria-expanded=\"false\" aria-controls=\"9ee1774f40ef64906\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-5\" data-target=\"#9ee1774f40ef64906\" href=\"#9ee1774f40ef64906\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Soporte Basico<\/span><\/a><\/h4><\/div><div id=\"9ee1774f40ef64906\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9ee1774f40ef64906\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico.pdf\"><strong><span style=\"color: #3366ff;\">Consulta aqu\u00ed<\/span><\/strong><\/a><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-15688\" title=\"Soporte Basico\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico.png\" alt=\"Soporte Basico\" width=\"980\" height=\"539\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-18x10.png 18w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-200x110.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-300x165.png 300w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-400x220.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-500x275.png 500w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-600x330.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-700x385.png 700w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-768x422.png 768w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico-800x440.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Basico.png 980w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b2a738ed68008d871 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b2a738ed68008d871\"><a aria-expanded=\"false\" aria-controls=\"b2a738ed68008d871\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-5\" data-target=\"#b2a738ed68008d871\" href=\"#b2a738ed68008d871\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Soporte 5 x 8<\/span><\/a><\/h4><\/div><div id=\"b2a738ed68008d871\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b2a738ed68008d871\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1.pdf\"><span style=\"color: #3366ff;\"><strong>Consulta aqu\u00ed<\/strong><\/span><\/a><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-15686\" title=\"Soporte 5x8\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1.png\" alt=\"Soporte 5x8\" width=\"1076\" height=\"717\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-18x12.png 18w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-200x133.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-300x200.png 300w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-400x267.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-500x333.png 500w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-600x400.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-700x466.png 700w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-768x512.png 768w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-800x533.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1-1024x682.png 1024w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-5x8-1.png 1076w\" sizes=\"(max-width: 1076px) 100vw, 1076px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b3da9ca3a67f16cab fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b3da9ca3a67f16cab\"><a aria-expanded=\"false\" aria-controls=\"b3da9ca3a67f16cab\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-5\" data-target=\"#b3da9ca3a67f16cab\" href=\"#b3da9ca3a67f16cab\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Soporte Premium <\/span><\/a><\/h4><\/div><div id=\"b3da9ca3a67f16cab\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b3da9ca3a67f16cab\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Premium.pdf\"><span style=\"color: #3366ff;\"><strong>Consulta aqu\u00ed<\/strong><\/span><\/a><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-15689\" title=\"Soporte premium\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium.png\" alt=\"Soporte premium\" width=\"1046\" height=\"725\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-18x12.png 18w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-200x139.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-300x208.png 300w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-400x277.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-500x347.png 500w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-600x416.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-700x485.png 700w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-768x532.png 768w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-800x554.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium-1024x710.png 1024w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-premium.png 1046w\" sizes=\"(max-width: 1046px) 100vw, 1046px\" \/><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4e3b937e8f924f236 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#000000;--awb-content-color:#000000;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4e3b937e8f924f236\"><a aria-expanded=\"false\" aria-controls=\"4e3b937e8f924f236\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15671-5\" data-target=\"#4e3b937e8f924f236\" href=\"#4e3b937e8f924f236\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Soporte Administrado Infraestructura<\/span><\/a><\/h4><\/div><div id=\"4e3b937e8f924f236\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4e3b937e8f924f236\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-Administrado-Infraestructura.pdf\"><span style=\"color: #3366ff;\"><strong>Consulta aqu\u00ed<\/strong><\/span><\/a><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-15687\" title=\"Soporte administrado\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado.png\" alt=\"Soporte administrado\" width=\"1003\" height=\"712\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-18x12.png 18w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-200x142.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-300x213.png 300w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-400x284.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-500x355.png 500w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-600x426.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-700x497.png 700w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-768x545.png 768w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado-800x568.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2024\/11\/Soporte-administrado.png 1003w\" sizes=\"(max-width: 1003px) 100vw, 1003px\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:2%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:2%;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><img decoding=\"async\" width=\"1102\" height=\"952\" alt=\"MSP\" title=\"Software\" src=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png\" class=\"img-responsive wp-image-13898\" srcset=\"https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-200x173.png 200w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-400x346.png 400w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-600x518.png 600w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM-800x691.png 800w, https:\/\/servinformacion.com\/wp-content\/uploads\/2023\/07\/AcuerdoM.png 1102w\" sizes=\"(max-width: 480px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center bottom;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-min-height:140px;--awb-background-image:url(&quot;https:\/\/nuevo.servinformacion.com\/wp-content\/uploads\/2021\/03\/BAckground-tira-1-31-30.svg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-bottom:5%;--awb-padding-top-medium:40px;--awb-background-color:#242833;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:2%;--awb-spacing-right-large:calc( 0.16 * calc( 100% - 20px ) );--awb-margin-bottom-large:2%;--awb-spacing-left-large:calc( 0.16 * calc( 100% - 20px ) );--awb-width-medium:100%;--awb-spacing-right-medium:calc( 0 * calc( 100% - 20px ) );--awb-spacing-left-medium:calc( 0.04 * calc( 100% - 20px ) );--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.6\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\" style=\"--awb-content-alignment:left;--awb-text-color:#ffffff;\"><p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Traducci\u00f3n\"><span class=\"Y2IQFc\" lang=\"es\">\u00bfTiene un proyecto de ubicaci\u00f3n inteligente en mente?<\/span><\/p>\n<\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.1;\"><h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"50\" data-lineheight=\"55px\"><span style=\"color: #ffffff;\">Aumenta la\u00a0<\/span><span style=\"color: #ff00ff;\">Productividad<\/span>\u00a0<span style=\"color: #ffffff;\">de tu empresa y mejora las oportunidades de tu negocio<\/span><\/h2><\/h2><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-content-alignment:left;--awb-text-color:#ffffff;\"><p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Traducci\u00f3n\">Cu\u00e9ntanos tu idea.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:32px;--awb-padding-right:32px;--awb-padding-bottom:36px;--awb-padding-left:32px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-box-shadow:0px 24px 31px -2px rgba(0,0,0,0.1);;--awb-border-color:rgba(0,0,0,0.08);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:50%;--awb-margin-top-large:2%;--awb-spacing-right-large:calc( 0.12 * calc( 100% - 20px ) );--awb-margin-bottom-large:2%;--awb-spacing-left-large:calc( 0.12 * calc( 100% - 20px ) );--awb-width-medium:80%;--awb-order-medium:2;--awb-spacing-right-medium:calc( 0.05 * calc( 100% - 20px ) );--awb-spacing-left-medium:calc( 0.05 * calc( 100% - 20px ) );--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:calc( 0.02 * calc( 100% - 20px ) );--awb-margin-bottom-small:10px;--awb-spacing-left-small:calc( 0.02 * calc( 100% - 20px ) );\" data-animationType=\"fadeInUp\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-menu-anchor Contacto\" id=\"Contacto\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:14px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:1.1;\"><h3 id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" style=\"text-align: center;\" data-placeholder=\"Traducci\u00f3n\">\u00a1Cont\u00e1ctanos ahora!<\/h3><\/h3><\/div><!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"8388367\",\n\tformId: \"35bda55f-46e2-4ada-b9fa-9b3e068639a1\"\n});\n<\/script><\/div><\/div>\n<\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":3802,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-15671","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.6 (Yoast SEO v28.3) - 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