Operational monitoring and management

Real-time operational synchronization for fleets and field support teams.

DataRutas is the technology solution that integrates distribution routes and the execution of street-level services. It centralizes operational information to anticipate delays, coordinate personnel efficiently, and protect business profitability against any complexity in the environment.

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Street-level operations need more than a GPS

Organizations with distributed operations face structural challenges that affect efficiency, profitability and service experience.

    The challenge

    Street-level operations need more than a GPS

    Organizations with distributed operations face structural challenges that affect efficiency, profitability and service experience.

    Operational uncertainty: when field execution can't be observed in real time, decisions get made with incomplete information, creating rework and delays.

    Hidden costs in the operation: the lack of traceability makes it hard to spot inefficiencies (dead time, route deviations, tasks not completed and underused resources).

    Geographic and operational disorder: without a visibility layer that unifies field operations, every route and every service operates as an island disconnected from the control center.

    +25 %Reduction in operating costs
    +30 %Increase in productivity
    98 %Operational visibility
    +2MVisits managed per day

    Solution components

    You'll get different solution components for your operation, in two versions

    Control tower (Web)
    • Monitoring center
    • Georeferencing tools
    • Zone generation
    • Form manager
    • Real-time indicators and statistical reports
    • Configuration of resources and planning inputs
    • Custom route planner
    Mobile App
    • Downloadable from the Play Store
    • Runs on Android devices
    • Real-time route location
    • Visit execution and management forms
    • Creation of visit points
    • Generation of operational alerts
    • Interactive chat - ticket reporting
    01

    Plan for real conditions

    Organize visit points and define the route's starting location. Logistics routing considers customers, vehicles, delivery capacities, and time windows to support daily planning.

    02

    Compare the plan with the route

    Visualize the planned sequence and movements recorded by field resources. The visit calendar connects supervisors' and administrators' schedules with each user's activities.

    03

    Address issues in the field

    Configure alerts for time spent in areas, entry into or exit from areas, GPS, battery, or missing reports. These signals help identify incidents and determine which resource needs attention during operations.

    Solution scope

    What DataRutas covers — and what it doesn't

    Clarity on the platform's functional scope.

    What it covers

    • Last-mile management and logistics routing
    • Field service management and field services
    • Digitization of deliveries and proof of execution
    • Traceability, auditing and on-route compliance
    • Visibility of inventories and assets in operation
    • Real-time tracking of the field workforce

    What it doesn't cover

    • In-depth WMS (advanced warehouse management)
    • In-depth fleet mechanical maintenance
    • Armed physical security or vehicle recovery
    • ERP or integrated billing

    Why DataRutas

    A platform designed for logistics operations and the field workforce

    DataRutas centralizes street-level execution information, connecting every operational touchpoint with the control center's decisions.

    Operational visibility

    Observe street-level execution in real time, with enough context to make informed decisions.

    Offline continuity

    Operations don't stop due to lack of coverage. The platform syncs data once the connection is restored.

    Response capacity

    Insert urgent tasks, reassign resources and adjust the route without interrupting ongoing execution.

    Service profitability

    Reduce operational inefficiencies and improve the use of every resource in the field.

    Concrete impact on operations

    Better resource control

    Efficient use of the field workforce, vehicles and assets assigned to the operation.

    Flexibility in the face of change

    Ability to adjust planning in real time, without compromising operational continuity.

    Better service experience

    More predictable compliance, more timely communication and verifiable evidence at every touchpoint.

    Operational continuity

    Operations keep running even under limited connectivity or unforeseen scenarios.

    Platform capabilities

    The engine of street-level operations

    Features designed to cover the full cycle of logistics operations and field services, from planning to evidence.

    Operational control tower

    Centralized oversight of routes, resources and field events.

    Hot scheduling

    Insertion of urgent tasks and reassignment of resources without stopping execution.

    Real-time transmission

    Continuous tracking of the position, status and actions of personnel and vehicles.

    Audit and operational evidence

    Recording of proof of delivery, photographs, signatures and validations.

    Extended capacity

    Inventories and assets under the same platform

    DataRutas extends the scope of logistics operations by adding visibility over the assets and inventories that move together with the field workforce.

    Asset visibility

    Identification and location of assets associated with field operations.

    Movement traceability

    Record of the route and transfers of each asset between operation points.

    Precision audits

    Verification processes based on scanning and digital validation.

    Accountability on receipt

    Record of who receives it, when, and under what conditions.

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