The challenge
MinTIC modernized telecommunications oversight with a scalable, secure cloud platform that manages data in real time. This solution displays quality, coverage, and availability metrics, enabling fast decisions and serving as a model for other sectors.
The solution
In partnership with Google Cloud, Servinformación implemented a cloud platform integrating BigQuery, Apigee, Google Maps, and Looker. This enabled MinTIC to process and visualize nationwide mobile operators' telephone network indicators, with near-real-time statistics in accordance with Colombian regulations.
Project results
The collaboration reduced response times for critical incidents by 60%, improving MinTIC's operational efficiency. Data analysis time was optimized by 40%, accelerating decisions. Visualization in Looker and Google Maps improved oversight, and interoperability with Apigee brought API centralization and management to 100%.
The collaboration reduced response times for critical incidents by 60%, improving MinTIC's operational efficiency. Data analysis time was optimized by 40%, accelerating decisions. Visualization in Looker and Google Maps improved oversight, and interoperability with Apigee brought API centralization and management to 100%. Elkin Porras, Deputy Director of Oversight and Inspection, Ministry of Information and Communications Technologies.
