The project
The ICT Secretariat of the Government of Valle del Cauca is the department's highest administrative and political authority. It is responsible for managing public resources, providing essential public services, supporting economic and social development, and formulating and implementing public policies to improve the quality of life of Valle del Cauca residents.
Thanks to Google's cloud services, the Government of Valle has improved its ability to fulfill its institutional mission. Specialized technical support and cloud agility have been key to meeting the Secretariat's technological needs and ensuring efficient services for citizens, marking a milestone in its digital transformation. Gabriel Enrique Ferrer Orozco, Secretary, Secretariat of Information and Communications Technologies, Government of Valle del Cauca.
The challenge
Ensuring the high availability and scalability of the Government of Valle's information systems migrated to Google Cloud is a key challenge for the Secretariat of Information and Communications Technologies. As a strategic partner, Servinformación helps ensure these systems operate continuously and efficiently while adapting to the entity's growing demands.
The solution
Under the Public Cloud Framework Agreement, Servinformación provides the Government of Valle with a comprehensive Google Cloud Platform solution to support and operate its various information systems. Our services range from infrastructure implementation and management to specialized 24/7 technical support, optimizing and ensuring high availability.
Project results
Thanks to the Google Cloud solution implemented by Servinformación, the Secretariat has optimized its operations, reducing software deployment times, focusing efforts on higher-value activities, innovating in service delivery, and improving the citizen experience while using IT resources more efficiently and optimizing costs.
